DESIGNED FOR: All managers and their employees involved in teamwork and all teams wanting to work more harmoniously and productively together.
RESULTS: After this programme, you will: use skills, techniques and tools to develop high-potential, high-energy teams which get things done in a cooperative manner.
CONTENT: This programme uses videos, games and practical exercises to help teams improve their effectiveness.
The four Communication Styles (optional)
Ø Self-assessment to determine one's style and analysis of results
Ø Characteristics of each style
Ø How to diagnose another person's style without giving him or her the test
Ø When and how to adapt to another person's style
Ø Why teams are formed
Ø What is teamwork
Ø Benefits of teamwork: the "Lunar Survival Exercise"
Ø The four stages of Team Development
Ø The four roles of Team Participants
Ø The "Team Effectiveness Questionnaire": Leader's perception vs. members' perception
Effective change implementation
Ø Understanding resistance to change: game
Ø The three elements of change: how to introduce a change smoothly
Handling Potential Team Problems
Ø Symptoms of Team Problems
Ø Giving and Receiving Feedback to and from team members: theory and skills practice exercise
Ø Resolving team conflicts
Ø Different strokes for different folks: dealing with difficult team participants
Creativity and Innovation
Ø Creative techniques: most creative moments, Brainstorming, Mind Mapping, etc.
Ø Skills practice exercise using brainstorming and mind-mapping
Ø How to kill a good idea
DURATION: Four three-hour sessions or two days
Ø Multi-voting technique to select “best ideas”